Getting Started & Resources
To Get Started
To get started, call our Administrative office at 224-329-0090 or complete the “Request Information or Appointment” Form below.
We’ll ask you for basic information: your goals, availability and payment information. This will help us match you to the staff member who can best support your needs. This call typically takes about 10 minutes.
You can also call or email any or our therapists or consultants directly for more information or to make an appointment with them directly. You will find their phone and email info in their Bio on our Team page.
Request Information or Initial Appointment
For information about our business consulting or executive coaching services, please call Jean Des Biens at 224-329-1512, or email jean@mindsetccc.com.
For all other services, please complete the form below:
This form is not for emergency purposes. If you are experiencing a life-threatening emergency, please call 911 or go to your nearest emergency room. You can see more crisis resources here.
Please keep in mind that communications via email over the internet are not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties besides the person to whom it is addressed. Please do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us.
What to Expect
Our office staff will reply to your call or email to answer any questions you may have about scheduling, payment, insurance, or Telehealth details.
Once you make an appointment we will email you an invite to our secure and confidential client portal so you can complete all of the new client paperwork online prior to your first appointment. If you prefer to not use our secure client portal, paper-based forms can be completed at the beginning of your first appointment.
The first time you meet, your therapist or consultant will partner with you to determine your customized goals. In future sessions, you’ll periodically review those goals together.
Fees, co-payments, and payments toward deductibles are due at the time of service.
Counseling Clients: If you plan to use your health insurance benefits, we encourage you to check with your insurance provider about your coverage for behavioral health services. Understanding your insurance benefits is your responsibility. Your member services phone number is usually found on the back of your insurance card. Please bring your insurance card and ID to the first appointment if you do not upload them in the portal.
Upon completion of your new client documentation, our staff may contact your insurance company to verify your benefits. Once verified, Mindset will submit in-network insurance claims on your behalf.
Contact Us
Main Office: 1-224-329-0090
Fax Number: 1-224-329-0077
General Email: info@mindsetccc.com
Current clients, please use our Client Portal to communicate with your therapist. You can also call or email your therapist or consultant directly. Please visit our Team page for staff members’ contact information.
Our Location
We are located at:
Mindset Counseling • Coaching • Consulting
338 Memorial Drive, Suite 100
Crystal Lake, IL 60014-6262
We are conveniently located in the Crystal Lake Business Center (the commercial area behind Target and Sam’s Club), just a block from the Crystal Lake Post Office.
Resources
The Mindset Team stays connected to quality resources within our community and beyond. We appreciate these trusted resources and share them here to support our clients between sessions, and our clients-to-be:
Crisis Resources
National Suicide Prevention Lifeline – 800-273-8255 – For 24/7, free and confidential support for people in distress. Prevention and crisis resources for you or your loved ones. https://suicidepreventionlifeline.org/
Turning Point – 815-338-8081 – To reach a domestic violence counselor 24 hours a day, 7 days a week for crisis assistance, safety planning, assistance with shelter, information on orders of protection. https://www.turnpt.org/
The Trevor Project – 866-488-7386 – Trained counselors who understand the challenges LGBTQ young people face are available 24/7 for confidential, non-judgemental crisis support. https://www.thetrevorproject.org/
Mental Health Resources
NAMI McHenry County – Access to resources to promote wellness, breaks down barriers to mental health care and provides support and expertise for families, professionals and individuals in Chicago and beyond.
https://namimch.org/
The Family Institute at Northwestern University – Library and videos on a variety of wellness and family health issues.
https://www.family-institute.org/sharing-our-expertise
The JED Foundation – a nonprofit that protects emotional health and prevents suicide for our nation’s teens and young adults. https://jedfoundation.org/
Love and Logic–Parenting Tips
https://www.loveandlogic.com/pages/articles-and-advice-for-parents
The Gottman Institute–A Research-Based Approach to Relationships
https://www.gottman.com/blog/
Vendors We Appreciate
Employment Opportunities
Our counselors, coaches and consultants are W-2 Employees or 1099 Contractors. We offer an attractive and safe environment, community space for team members to collaborate, and flexible support options including referrals, billing, marketing, and self-scheduling.
Mindset is committed to hiring skilled clinicians without discrimination on the basis of race, age, ethnicity, socioeconomic status, disability, gender, health status, religion, national origin, sexual orientation, gender identity, or relationship status.
